Stephen Haney has been hired as a Customer Relations Representative and is the newest member of the TCS family. Stephen is a Cookeville native and holds a B.S. from Tennessee Technological University and an M.B.A. from the University of Phoenix. His professional background has been primarily within the healthcare industry. Stephen comes to TCS from Cookeville Regional Medical Center (CRMC) where he was a manager within the patient registration department and most recently was the credentialing coordinator for the medical staff. In addition, upon completing his M.B.A. Stephen was selected for a one-year healthcare executive internship within the administration department at CRMC. His professional experience has shown strong leadership and problem solving skills accompanied with a passion for customer service, which is a great fit for his current position. He has demonstrated excellent research and analytical skills and abilities along with solid business acumen. Some of his other competencies include operations management and process improvement. The utilization of these skills will greatly contribute to the future growth and expansion of TCS.