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The key to growing a business – great people!

November 23rd, 2009

I just spent a great business building week at SEMA.  We had more interest than ever before in our suite of solutions and in just the few days since we have been back, have already brought on many new customers due to the great efforts of our staff.

I was reminded at SEMA how having the right people on board is the surest way of growing into a GREAT company.  As I saw how much potential business is closer to becoming a customer of ours through the great efforts of everyone with TCS, I also witnessed something different happening in many other booths.  Employees sitting at the back of their booth, not actively talking to potential customers as they lingered or stopped, preferring to let displays, posters, and “rented” booth personnel handle the important relationship building aspect SEMA week provides.

In a day and age where there is more competition than ever before, it is your employees that will determine success or failure.  Spending the time to get the right people on board is one of the most important things you can do to ensure your business grows.  Always be on the lookout for good people, even if you don’t have any current openings.  If you find them, hire them anyway.  They will always pay for themselves.

When you are in the hiring process for a specific position, don’t cut corners or hire the first person you see.  Spend the effort to fully understand who they are, and what they are about.  Get them in front of multiple people, in different environments.  Check out everything they say and verify their entire background.  Better to persevere for the perfect candidate, than have to do it all over again after an impulse/desperation hire.

Great people bring great results.  I can really see the difference in TCS and how fast we are moving in the right direction because of our staff and because we pride ourselves in hiring the best.   Do you or your company take the extra effort to have great employees?

Posted in: Marketing, TCS News

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About TCS Technologies

TCS, an ARI company, develops and supports an innovative suite of point of sale and business management software, eCommerce websites, digital marketing services and data-as-a-service products designed exclusively for dealers, wholesalers, retreaders and manufacturers within the automotive repair, tire and wheel verticals. TCS is the industry's only complete technology provider, and our platform outperforms the competition through its seamless integration and superior functionality. For more than 20 years, we have provided our customers the best customer support in the industry, giving them the tools to build stronger, more loyal customers and ultimately a strong ROI. 

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