24/7 support
Customer support
Help from people who know tire and service shops, available 24/7.
Real people, sized for shops like yours.
Our support team resolves 59% of cases the same day, and after-hours help is always included. Tell us what's going on and we'll route you to the right person.
Open a support request
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Open a support request
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DOWNLOAD SUPPORT TOOL
Do you need us to take a look at your screen?
Download the TCS Remote Support Client only when a support specialist asks you to, then read them the ID it shows so they can connect.
By downloading this software, you agree to give a TCS support representative full access to your computer and accept that TCS can’t guarantee results or be liable for any damage, so only download it when a support representative asks you to.
Frequently Asked Questions
Have questions about TCS? Find answers to our most commonly asked questions below.
Yes. After-hours support is included at no extra cost, with no separate support tier to buy.
After-hours support is available 24/7.
59% of support cases are resolved the same day.
TireWorks® HD Academy has courses and how-to videos for every role in the shop.
Still have questions?