Real shops. Real results.

See how tire and service shops use the TCS suite of software to run smoother, sell more and grow without missing a beat. 
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Added their 4th location on day one — without missing a beat.

Fremont Tire

Added their 4th location on day one — without missing a beat.

Location: Tri-state area
Shop count: Four locations, more than 40 employees, family-owned since 1976

As Fremont Tire expanded, their existing software could not keep pace with a multi-location business. Workflows were fragmented, processes varied by store, and teams managed manual double entry just to keep operations moving. TireWorks® HD gave them real-time inventory visibility across all four locations, cleaner estimate-to-invoice processes, flexible pricing matrices with margin visibility, and standardised workflows in every store.

Added their 4th location on day one — without missing a beat.

We added a fourth location the same day we went live. Without the expectations TireWorks® HD set for us, we probably wouldn't have made that decision at that time. 

Jon FroehlichOwner & Operator, Fremont Tire
4th location added and live on TireWorks® HD on day one of opening
Real-time inventory visibility across all stores — no more calls between locations
1 system standardized workflows, training, and reporting across every location
Takeaway
Fremont Tire opened its fourth location the same day it went live on TireWorks® HD — with one system, one set of workflows, and real-time inventory across every store. 
One clean customer record, 273% more reviews.

VIP Tires & Service

One clean customer record, 273% more reviews.

Location: New England
Shop count: 70+ locations

VIP Tires & Service's marketing team struggled with duplicate customer records, scattered platforms, and limited analytics. Some customers received five emails, each with different rewards information. In 2024, VIP moved to Cinch, which cleaned up 232,000 duplicate records out of 500,000 and brought CRM, rewards, and review management into one platform. Automated journeys now send oil change reminders, inspection due dates, and declined-service follow-ups that lead with education, not hard selling.

One clean customer record, 273% more reviews.

Every other provider seemed to be missing something. Cinch was the first to check all the boxes.

Lynn CampbellDirector of Marketing, VIP Tires & Service
62%
email open rate, with a 99% delivery rate and 0% spam
273%
increase in new reviews, from 513 to 1,916 per month
4.59 to 4.77
average star rating
Takeaway
VIP Tires & Service turned 500,000 messy customer records into one clean profile per customer, and turned that clean data into 273% more reviews and a 62% email open rate.
Fremont Tire Scales Multi-location Operations With Tcs Tireworks® Hd

Fremont Tire

Fremont Tire Scales Multi-location Operations With Tcs Tireworks® Hd

Fremont Tire is a multi-location tire and automotive service dealer serving passenger, commercial, and agricultural customers across the tri-state area. Family-owned and operated since 1976, Fremont Tire has grown into a high-volume operation with four locations and more than 40 employees.

We sat down with Jon Froehlich, Owner and Operator of Fremont Tire, and Tara Barrett, who oversees administration, accounting, and day-to-day operations across the business, to discuss how TireWorks® HD has helped them scale and maintain growth.

Fremont Tire Scales Multi-location Operations With Tcs Tireworks® Hd

We added a fourth location the same day we went live. Without the expectations TireWorks® HD set for us, we probably wouldn’t have made that decision at that time.

Jon FroehlichOwner & Operator, Fremont Tire
Takeaway
As Fremont Tire looks ahead to additional locations and continued growth, TireWorks® HD provides the consistency and visibility needed to scale without adding unnecessary complexity. It’s a system built not just to support where the business is today—but where it’s headed next.

Film · 4 min

A day inside Meridian Tire's distribution center.

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What Our Customers Say

Real feedback from tire dealers using TCS to work smarter and grow their business.

“The support team actually listens. The software is modern, fast, and evolving— and you can see the long-term roadmap taking shape.”

Jon Froehlich
Jon Froehlich Owner and Operator•Fremont Tire
20K+
part houses
59%
same-day case resolution
33%
average ARO increase

Ready to write your own success story?

Schedule a 30-minute demo and we'll show you exactly how TireWorks® HD fits your shop.