24/7 support
Customer support
Help from people who know tire and service shops, available 24/7.
Real people, sized for shops like yours.
Our support team resolves 59% of cases the same day, and after-hours help is always included. Tell us what's going on and we'll route you to the right person.
Open a support request
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Frequently Asked Questions
Have questions about TCS? Find answers to our most commonly asked questions below.
Is support included with my subscription?
Yes. After-hours support is included at no extra cost, with no separate support tier to buy.
When is support available?
After-hours support is available 24/7.
How quickly are cases resolved?
59% of support cases are resolved the same day.
Where can my team get training?
TireWorks® HD Academy has courses and how-to videos for every role in the shop.
Still have questions?
Want your team to get more out of TCS?
TireWorks® HD Academy has short courses and how-to videos for every role in the shop.