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First Impressions Are Lasting Impressions (Volume III)

May 14th, 2010

CIRCULARS

The use of circulars can provide a relatively inexpensive medium to promote your business.  They are sometimes referred to as flyers, inserts, stuffers, and door-hangers.  As a rule, they are utilized when targeting a specific group or geographical area.

When targeting a specific group, a circular can be placed at a location frequented by people who may be in need of your products and/or services.  Often, that may even be another business in a related field.  The use of flyers works especially well for promotions and special occasions.  In this respect, they are usually placed as inserts in a variety of publications.  If any of your shops are located in or near residential areas, door-hangers may also be a consideration since consumers like to shop within a certain radius of their home.  The inclusion of a coupon on any of the above provides additional incentive.

The appropriate use of circ ...[more]

Posted in: Marketing, TCS News

Making the Most of Your Tire Power Software – Column Sorting in ‘View Today’s Activities’

May 12th, 2010

The ‘View Today’s Activities’ window is the primary method of managing your day-to-day customer transactions.  It gives you easy access to all Quotes, open Work Orders, current Website Orders, today’s Invoices, and today’s Payments.  This window is the most used window in the software, so because of that fact, we are constantly trying to make the window better and more efficient.  A new bonus feature on this window is the ability to now sort by the column header.  For example, during a busy day, you may have many open work orders pile up under the ‘Work Orders’ tab.  When the list grows too long, this makes finding a specific customer’s open work order difficult.  Now, simply double-click on the column header ‘Customer’ to sort by the customer’s name.  Your customers are now sorted by name, so this makes finding the customer’s name a snap.  Give this tip a try the next time you need to find a customer’s transaction quickly, so yo ...[more]

Making the Most of Your Tire Power Software – Column Sorting in ‘View Today’s Activities’

May 12th, 2010

The ‘View Today’s Activities’ window is the primary method of managing your day-to-day customer transactions.  It gives you easy access to all Quotes, open Work Orders, current Website Orders, today’s Invoices, and today’s Payments.  This window is the most used window in the software, so because of that fact, we are constantly trying to make the window better and more efficient.  A new bonus feature on this window is the ability to now sort by the column header.  For example, during a busy day, you may have many open work orders pile up under the ‘Work Orders’ tab.  When the list grows too long, this makes finding a specific customer’s open work order difficult.  Now, simply double-click on the column header ‘Customer’ to sort by the customer’s name.  Your customers are now sorted by name, so this makes finding the customer’s name a snap.  Give this tip a try the next time you need to find a customer’s transaction quickly, so yo ...[more]

Tire Estimator

May 6th, 2010

One of the many powerful tools inside of Tire Power software’s point-of-sale is the “Tire Estimator” tool.  This feature allows you to quickly and easily give a customer who is either on the phone or in front of you a “4 and out the door” price on tires.  From here you can create a quote, work order or invoice in one simple step by using one of the buttons at the bottom left of the window. Depending on what type of business you are (retail vs. wholesale for example) there are different ways you will want to setup the “Tire Estimator” to work for you. There are several options to consider when setting this tool up. For example the default price class, tax group and package which will be used.

Tire_Estimator
For the wholesale tire locations who don’t normally install tires, t ...[more]

Tire Estimator

May 6th, 2010

One of the many powerful tools inside of Tire Power software’s point-of-sale is the “Tire Estimator” tool.  This feature allows you to quickly and easily give a customer who is either on the phone or in front of you a “4 and out the door” price on tires.  From here you can create a quote, work order or invoice in one simple step by using one of the buttons at the bottom left of the window. Depending on what type of business you are (retail vs. wholesale for example) there are different ways you will want to setup the “Tire Estimator” to work for you. There are several options to consider when setting this tool up. For example the default price class, tax group and package which will be used.

Tire_Estimator
For the wholesale tire locations who don’t normally install tires, t ...[more]

First Impressions Are Lasting Impressions (Volume II)

May 4th, 2010

SIGNS
An essential element of a business’ overall image should be proper and well-executed use of signs.  As you well know, signs come in a multitude of sizes, shapes, and forms.  They can also be designed to serve multiple purposes, ranging from identification, to promotions.

The most prominent sign would be displayed at the place of business.  This allows for immediate recognition.  Additionally, most businesses post signs in their windows, whether in poster format, or painted directly on the glass.  Signs can also be displayed on vehicles, such as magnetics or wraps.  For promotional purposes, it’s not uncommon to see other types of displays, such as portable a-frames, banners, balloons, and inflatables.  Alternatively, businesses may use a hand-held sign to attract the attention of passing motorists; we’ve all seen someone standing on a corner holding/waving a sign.  At times, they may even be dressed as a caricature of the ...[more]

Posted in: Marketing, TCS News

First Impressions Are Lasting Impressions (Volume II)

May 4th, 2010

SIGNS
An essential element of a business’ overall image should be proper and well-executed use of signs.  As you well know, signs come in a multitude of sizes, shapes, and forms.  They can also be designed to serve multiple purposes, ranging from identification, to promotions.

The most prominent sign would be displayed at the place of business.  This allows for immediate recognition.  Additionally, most businesses post signs in their windows, whether in poster format, or painted directly on the glass.  Signs can also be displayed on vehicles, such as magnetics or wraps.  For promotional purposes, it’s not uncommon to see other types of displays, such as portable a-frames, banners, balloons, and inflatables.  Alternatively, businesses may use a hand-held sign to attract the attention of passing motorists; we’ve all seen someone standing on a corner holding/waving a sign.  At times, they may even be dressed as a caricature of the ...[more]

Posted in: Marketing, TCS News

First Impressions Are Lasting Impressions (Volume I)

April 28th, 2010

The importance of creating a favorable first impression cannot be overstated.  As our brains receive data through the five senses, as well as “intuition” and “gut feelings”, an involuntary response is set in motion.

If we observe something our brain responds to as undesirable, an emotional reaction to that stimulus takes place.  This holds true for the other senses as well.  Hearing, tasting, touching, or smelling something undesirable all tend to influence our emotional state according to previous programming.

This holds true in any environment.  You can imagine how undesirable stimulus would impact you adversely whether at a restaurant, at a hospital, at a supermarket, in an office, or at a tire shop.

Conversely, you can imagine what desirable stimulus would impact you in any environment.

Initially, one may garner exposure through a multitude of vehicles, whether a billboard, a sign on a building, circulars, newspaper ads, ra ...[more]

Posted in: Marketing, TCS News

First Impressions Are Lasting Impressions (Volume I)

April 28th, 2010

The importance of creating a favorable first impression cannot be overstated.  As our brains receive data through the five senses, as well as “intuition” and “gut feelings”, an involuntary response is set in motion.

If we observe something our brain responds to as undesirable, an emotional reaction to that stimulus takes place.  This holds true for the other senses as well.  Hearing, tasting, touching, or smelling something undesirable all tend to influence our emotional state according to previous programming.

This holds true in any environment.  You can imagine how undesirable stimulus would impact you adversely whether at a restaurant, at a hospital, at a supermarket, in an office, or at a tire shop.

Conversely, you can imagine what desirable stimulus would impact you in any environment.

Initially, one may garner exposure through a multitude of vehicles, whether a billboard, a sign on a building, circulars, newspaper ads, ra ...[more]

Posted in: Marketing, TCS News

Tradeshow season at a close …

April 26th, 2010

As the first part of this tradeshow season comes to an end, we would like to thank all those customers and potential customers for spending time with us and supporting their local tire dealer association. If you have not done so yet, we encourage you all to get involved with your local association. It is a great way to network and find new and exciting products in the industry. Membership with most associations also includes benefits of technician training and many other services. If you are interested in what association is in your area, please contact us at (888) 449-8473 and we will be happy to put you in touch with them.  So thank you all again, and we hope to see you and many new faces next year!

Posted in: TCS News
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About TCS Technologies

TCS, an ARI company, develops and supports an innovative suite of point of sale and business management software, eCommerce websites, digital marketing services and data-as-a-service products designed exclusively for dealers, wholesalers, retreaders and manufacturers within the automotive repair, tire and wheel verticals. TCS is the industry's only complete technology provider, and our platform outperforms the competition through its seamless integration and superior functionality. For more than 20 years, we have provided our customers the best customer support in the industry, giving them the tools to build stronger, more loyal customers and ultimately a strong ROI. 

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