As Tire Power users, we all have done it. We need to enter a customer transaction, only to not be able to find the customer’s name. We think they are in there, but why can’t we find their name? Is the name in the database misspelled, an extra space inserted, or does it have an extra letter which is making the search not work correctly? This can be frustrating and a little embarrassing, especially if the customer is right in front of you. Over the years I have heard and seen some pretty good tips to help you find that customer, such as using a phone number look up, or first name look up, but one of the most underused and powerful searches you can use to find an elusive customer in your database is the % sign lookup.
Let’s say I am in Front Counter searching for the customer, ‘Weaver Autobody’. The quickest way to search is to enter in “weav” in the ‘Last Name’ field. In this case, I do get some results, just not the one I need. I am fairly cer ...[more]
http://www.tirebusiness.com/subscriber/headlines2.phtml?cat=1&id=1268156842
Our Tire Power software has tremendous reporting capabilities and hopefully you are taking advantage of those features. Remember, after running the reports and financial statements, it is very important to examine them for any discrepancies. If you have any questions about how the numbers are calculated, or think the numbers don’t correlate with some of your other figures, give us a call. If errors were made during the day, week or month, it’s easier to fix them sooner rather than later. The longer errors go without being addressed, the more potential to cause further and sometimes bigger problems. Remember, your TCS Support Team is here to help!
 The First Wheels
The wheel is an icon of invention and civilization. The first known stone wheels came out of ancient Mesopotamia, the region today known as Iraq, around 3500 BC. These first wheels were used for throwing pottery and agricultural uses such as grinding. It took another 300 years for wheels to be used in transportation. |
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Most business owners are great at casting a vision or seeing the big picture. This is a great asset to their company as it gives their employees direction and motivation. So how does Tire Power Software play into the big picture? Or maybe a better question is, how do you get to the big picture? The answer…one report at a time. Many Tire Power Software customers have yet to realize the full potential of the software. I have talked with several customers recently who have said, the more they use the software, the more they find it will do for them. They feel it will enable them to be more efficient and improve their bottom line.
So what are these tools inside of Tire Power Software? Let me just cover one for now (only because it is a BIG one). Tire Power has a vast and extensive reporting system. Let’s take the ‘Accounting’ tab for example; there are currently 28 reports on that single tab. Almost all of these reports have filters which allow th ...[more]
We are pleased to see one of our own TCS customers, Mr. Scott Beasley, owner of Duncan Tire Company in Dublin, GA, was awarded the prestigious 2009 Tire Dealer Humanitarian Award. Presented by Tire Business, a long time tire industry publication owned by Crain Communications Inc., Mr. Beasley was recognized for his humanitarian service in the community. In part, the article stated “He’s the role model that every man needs to be. From his family involvement to business to community, he’s the ideal role model”. It has been our pleasure to work with Scott and Duncan Tire for a few years now, so no one here at TCS was surprised he won this award. Congratulations Scott. For the full article, follow the link below.
http://www.tirebusiness.com/subscriber/arcshow.html?id=09110900101&q=scott+beasley
About TCS TechnologiesTCS, an ARI company, develops and supports an innovative suite of point of sale and business management software, eCommerce websites, digital marketing services and data-as-a-service products designed exclusively for dealers, wholesalers, retreaders and manufacturers within the automotive repair, tire and wheel verticals. TCS is the industry's only complete technology provider, and our platform outperforms the competition through its seamless integration and superior functionality. For more than 20 years, we have provided our customers the best customer support in the industry, giving them the tools to build stronger, more loyal customers and ultimately a strong ROI.
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