As Tire Power users, we all have done it. We need to enter a customer transaction, only to not be able to find the customer’s name. We think they are in there, but why can’t we find their name? Is the name in the database misspelled, an extra space inserted, or does it have an extra letter which is making the search not work correctly? This can be frustrating and a little embarrassing, especially if the customer is right in front of you. Over the years I have heard and seen some pretty good tips to help you find that customer, such as using a phone number look up, or first name look up, but one of the most underused and powerful searches you can use to find an elusive customer in your database is the % sign lookup.
Let’s say I am in Front Counter searching for the customer, ‘Weaver Autobody’. The quickest way to search is to enter in “weav” in the ‘Last Name’ field. In this case, I do get some results, just not the one I need. I am fairly cer ...[more]
We were pleased to notice TIREMAX, a multi-store chain based out of Conroe, TX, and a long time Tire Power Software user, were featured in a very nice article in the March 10th issue of the TireBusiness.Com on-line publication. TIREMAX has now begun franchising its retail concept across the nation, so their expansion efforts were highlighted in this article. Good job TIREMAX, and congratulations from all of us here at TCS. Follow the link below for the full article…
http://www.tirebusiness.com/subscriber/headlines2.phtml?cat=1&id=1268156842
Our Tire Power software has tremendous reporting capabilities and hopefully you are taking advantage of those features. Remember, after running the reports and financial statements, it is very important to examine them for any discrepancies. If you have any questions about how the numbers are calculated, or think the numbers don’t correlate with some of your other figures, give us a call. If errors were made during the day, week or month, it’s easier to fix them sooner rather than later. The longer errors go without being addressed, the more potential to cause further and sometimes bigger problems. Remember, your TCS Support Team is here to help!
 The First Wheels
The wheel is an icon of invention and civilization. The first known stone wheels came out of ancient Mesopotamia, the region today known as Iraq, around 3500 BC. These first wheels were used for throwing pottery and agricultural uses such as grinding. It took another 300 years for wheels to be used in transportation. |
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Most business owners are great at casting a vision or seeing the big picture. This is a great asset to their company as it gives their employees direction and motivation. So how does Tire Power Software play into the big picture? Or maybe a better question is, how do you get to the big picture? The answer…one report at a time. Many Tire Power Software customers have yet to realize the full potential of the software. I have talked with several customers recently who have said, the more they use the software, the more they find it will do for them. They feel it will enable them to be more efficient and improve their bottom line.
So what are these tools inside of Tire Power Software? Let me just cover one for now (only because it is a BIG one). Tire Power has a vast and extensive reporting system. Let’s take the ‘Accounting’ tab for example; there are currently 28 reports on that single tab. Almost all of these reports have filters which allow th ...[more]
We are pleased to see one of our own TCS customers, Mr. Scott Beasley, owner of Duncan Tire Company in Dublin, GA, was awarded the prestigious 2009 Tire Dealer Humanitarian Award. Presented by Tire Business, a long time tire industry publication owned by Crain Communications Inc., Mr. Beasley was recognized for his humanitarian service in the community. In part, the article stated “He’s the role model that every man needs to be. From his family involvement to business to community, he’s the ideal role model”. It has been our pleasure to work with Scott and Duncan Tire for a few years now, so no one here at TCS was surprised he won this award. Congratulations Scott. For the full article, follow the link below.
http://www.tirebusiness.com/subscriber/arcshow.html?id=09110900101&q=scott+beasley
I wanted to throw out a quick mention regarding an article in February’s edition of Modern Tire Dealer. Roger Porter of Porter’s Tire Stores, a growing 4 store chain in east Tennessee, and one of our very own Tire Power users, was interviewed in an article regarding his views of the use of software in today’s modern tire dealership and what is the most important functionality provided by the software. Here is some of what he had to say…. “With multiple stores, you need “the ability to track what goes on at each store,” says Porter. “Even from my home, I can log on and monitor exactly what’s going on. It’s a system of checks and balances that begins with the point of sale.” It is great to see one of our customers gain the recognition they deserve from the industry, and to get a chance for us here at TCS to see the positive impact our product has on someone’s business. For more of Roger’s comments, and for the full article, follow this link̷ ...[more]
Just about everyone uses the Internet in some form or fashion. Whether you are using online banking, paying bills, email, or social media sites like facebook and Twitter, an often overlooked security threat is password vulnerability. One main cause of Internet security breaches are weak passwords, so having a strong password for the sites you access is very important to protect your personal information from hackers. Some tips in choosing a strong password are:
Microsoft offers a free online tool to check your password strength: https://www.microsoft.com/protect/fraud/passwords/checker.aspx
In one of our past articles we shared web statistics on how a large percentage of the tire and automotive service industry are using outdated web browsers. In some cases this is caused by web sites dealers are using because these sites may only support old web browsers like Explorer 6.0.
We know the internet has changed our lives and will continue to change the way we live and do business. The browser wars are not the issue here, the issue is we cannot move forward and continue to support outdated standards and software. Google understands this and knows to make better software, they have to draw a line for supporting old technology in order to move into the future and create new standards. This week Google Apps Admins received the follow ...[more]
What if a fire or other disaster struck your home or office, or your hard drive suddenly failed? What if your computer was completely destroyed? Would you be able to recover your data, or would it be lost forever? In this day and age, these are questions we have to ask ourselves. So “what if” this were to occur? Do you have a disaster recovery plan in place? Or have you procrastinated, and put off secure data storage for another day? Many businesses think about backing up their data about 5 minutes after a catastrophic data loss. These questions should make you think about how important your information is and how you should prepare for the worst.
One option is to back up to an external drive, but there is one important rule to backing up your data you need to understand. Your data files should exist in two places or it’s not fully protected. Once data has been lost, it is lost, and there is no inexpensive way to re ...[more]
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About TCS TechnologiesTCS, an ARI company, develops and supports an innovative suite of point of sale and business management software, eCommerce websites, digital marketing services and data-as-a-service products designed exclusively for dealers, wholesalers, retreaders and manufacturers within the automotive repair, tire and wheel verticals. TCS is the industry's only complete technology provider, and our platform outperforms the competition through its seamless integration and superior functionality. For more than 20 years, we have provided our customers the best customer support in the industry, giving them the tools to build stronger, more loyal customers and ultimately a strong ROI.
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